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Home/Companies/Customer Support Tech/Freshworks
F
United States
Customer Support Tech

Freshworks layoffs, tracked in full.

Freshworks has cut 864 jobs across 4 tracked rounds since 2020. The most recent round was announced Nov 7, 2024, affecting 660 employees.

Last verified Nov 7, 2024|See methodology
At a glance
864
people laid off since 2020
Rounds
4
tracked
Industry share
11.5%
of Customer Support Tech cuts
Largest round
660
Nov 7, 2024
Most recent
Nov 7, 2024
660 cut
Total since 2020
All time
864
Across 4 rounds
Most recent round
Nov 7, 2024
660
Freshworks Layoffs — 2024-11-07
Layoff rounds
Tracked
4
Dec 15, 2022 — Nov 7, 2024
Industry share
Cumulative
11.5%
of all Customer Support Tech cuts
Complete timeline · 4 verified rounds

Every Freshworks layoff, documented.

Date
Event
Headcount
Location
Severity
Source
Nov 72024
Freshworks Layoffs — 2024-11-07
660
13.0% of total
SF Bay Area
US
High
entrackr.com ↗
Jun 82023
Freshworks Layoffs — 2023-06-08
—
SF Bay Area
US
Low
businessworld.in ↗
Mar 162023
Freshworks Layoffs — 2023-03-16
114
2.0% of total
SF Bay Area
US
Low
moneycontrol.com ↗
Dec 152022
Freshworks Layoffs — 2022-12-15
90
2.0% of total
SF Bay Area
US
Low
inc42.com ↗
By geography

Where the cuts landed, city by city.

  1. #01
    SF Bay Area
    4 ROUNDS · US
    864
Country breakdown
100% of cuts in United States
United States
864
Frequently asked

Questions about Freshworks layoffs.

How many people has Freshworks laid off since 2020?+
Our dataset tracks 864 job cuts across 4 layoff rounds at Freshworks since January 2020. All rounds are cross-referenced against WARN Act filings, SEC disclosures, and verified news reports.
When were Freshworks's most recent layoffs?+
Freshworks's most recent tracked layoffs were announced on November 7, 2024. Scroll up to the timeline for the full round-by-round history.
What percentage of Freshworks's workforce has been laid off?+
An exact workforce percentage isn't available for Freshworks — we don't have a confirmed peak headcount figure. The total cut figure above reflects all verified rounds in our dataset.
Which teams were affected by Freshworks layoffs?+
Team-level data for Freshworks is limited in our current dataset. Where available, division breakdowns are shown above.
Where does Freshworks layoff data come from?+
Our data combines WARN Act government filings (mandatory for US employers cutting 50+ workers with 60-day notice), SEC 8-K corporate disclosures, and verified news reports. Each event is assigned a verification tier. See our methodology for full standards.
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