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C
Industry · 33 companies tracked

Customer Support Tech layoffs, tracked globally.

Last updated
Industry snapshot
—
people laid off since Jan 2020
Companies tracked
33
active + historical
Rounds
0
total events
Biggest cut
2,700
Amdocs
Most active
US
by headcount
Total since 2020
All time
—
Across 0 rounds#39 industry
Last 12 months
Recent
—
↓ 100% YoY
Active companies
Tracked
33
With 1+ round
Global rank
vs industries
#39
of 64 industries
All companies · ranked by total layoffs

Every Customer Support Tech company we track.

Rank
Company
Rounds
Total cut
#01
AM
Amdocs
ST. LOUIS · US
3
2,700
#02
ZE
Zendesk
SF BAY AREA · US
5
901
#03
FR
Freshworks
SF BAY AREA · US
4
864
#04
SP
Sprinklr
NEW YORK CITY · US
5
766
#05
8X
8x8
SF BAY AREA · US
2
355
#06
FI
Five9
SF BAY AREA · US
2
313
#07
YE
Yellow.ai
SF BAY AREA · US
2
300
#08
TA
TaskUs
SAN ANTONIO · US
2
238
#09
LI
LivePerson
NEW YORK CITY · US
2
223
#10
IN
Intercom
SF BAY AREA · US
3
212
#11
MO
Movidesk
BLUMENAU · BR
2
151
#12
UN
Unbabel
LISBON · PT
2
146
#13
EX
Exotel
BENGALURU · IN
1
142
#14
SO
Soluto
TEL AVIV · IL
1
120
#15
SK
Skit.ai
BENGALURU · IN
1
115
#16
AD
Ada
TORONTO · CA
2
78
#17
UN
Uniphore
SF BAY AREA · US
1
76
#18
ME
Medallia
SF BAY AREA · US
1
59
#19
CL
Clinc
ANN ARBOR · US
1
40
#20
AD
Ada Support
TORONTO · CA
1
36
View all 33companies →
Geography · where customer support tech layoffs happened

Top countries and cities.

Top countries
#01
United States
26 COMPANIES · 52 ROUNDS
7,197
#02
India
4 COMPANIES · 4 ROUNDS
434
#03
Brazil
1 COMPANY · 2 ROUNDS
151
#04
Portugal
1 COMPANY · 2 ROUNDS
146
#05
Canada
3 COMPANIES · 4 ROUNDS
140
Top cities
#01
SF Bay Area
13 COMPANIES · US
3,160
#02
St. Louis
1 COMPANY · US
2,700
#03
New York City
5 COMPANIES · US
1,019
#04
Bengaluru
3 COMPANIES · IN
257
#05
San Antonio
1 COMPANY · US
186
Companies in Customer Support Tech

Most impacted companies.

View all →
A
US
Amdocs
St. Louis
2,700
Total cuts tracked
Rounds3
Latest2025-08
Z
US
Zendesk
SF Bay Area
901
Total cuts tracked
Rounds5
Latest2026-03
F
US
Freshworks
SF Bay Area
864
Total cuts tracked
Rounds4
Latest2024-11
S
US
Sprinklr
New York City
766
Total cuts tracked
Rounds5
Latest2025-02
Continue reading

Other industries tracked.

View all →
AdTech
AdTech layoffs
TRACKING →
Aerospace
Aerospace layoffs
1 ROUNDS · 60 CUT →
AI / ML
AI layoffs
1 ROUNDS · 25 CUT →
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