SIVL
CompaniesCountriesCitiesIndustriesMethodology
SIVL
CompaniesCountriesCitiesIndustriesMethodology
Home/Companies/Customer Support Tech/Intercom
I
United States
Customer Support Tech

Intercom layoffs, tracked in full.

Intercom has cut 212 jobs across 3 tracked rounds since 2020. The most recent round was announced Nov 14, 2022, affecting 124 employees.

Last verified Nov 14, 2022|See methodology
At a glance
212
people laid off since 2020
Rounds
3
tracked
Industry share
2.8%
of Customer Support Tech cuts
Largest round
124
Nov 14, 2022
Most recent
Nov 14, 2022
124 cut
Total since 2020
All time
212
Across 3 rounds
Most recent round
Nov 14, 2022
124
Intercom Layoffs — 2022-11-14
Layoff rounds
Tracked
3
May 20, 2020 — Nov 14, 2022
Industry share
Cumulative
2.8%
of all Customer Support Tech cuts
Complete timeline · 3 verified rounds

Every Intercom layoff, documented.

Date
Event
Headcount
Location
Severity
Source
Nov 142022
Intercom Layoffs — 2022-11-14
124
13.0% of total
SF Bay Area
US
High
siliconrepublic.com ↗
Sep 72022
Intercom Layoffs — 2022-09-07
49
5.0% of total
SF Bay Area
US
Moderate
businesspost.ie ↗
May 202020
Intercom Layoffs — 2020-05-20
39
6.0% of total
SF Bay Area
US
Moderate
layoffs.fyi ↗
By geography

Where the cuts landed, city by city.

  1. #01
    SF Bay Area
    3 ROUNDS · US
    212
Country breakdown
100% of cuts in United States
United States
212
Frequently asked

Questions about Intercom layoffs.

How many people has Intercom laid off since 2020?+
Our dataset tracks 212 job cuts across 3 layoff rounds at Intercom since January 2020. All rounds are cross-referenced against WARN Act filings, SEC disclosures, and verified news reports.
When were Intercom's most recent layoffs?+
Intercom's most recent tracked layoffs were announced on November 14, 2022. Scroll up to the timeline for the full round-by-round history.
What percentage of Intercom's workforce has been laid off?+
An exact workforce percentage isn't available for Intercom — we don't have a confirmed peak headcount figure. The total cut figure above reflects all verified rounds in our dataset.
Which teams were affected by Intercom layoffs?+
Team-level data for Intercom is limited in our current dataset. Where available, division breakdowns are shown above.
Where does Intercom layoff data come from?+
Our data combines WARN Act government filings (mandatory for US employers cutting 50+ workers with 60-day notice), SEC 8-K corporate disclosures, and verified news reports. Each event is assigned a verification tier. See our methodology for full standards.
Same industry

Other companies in Customer Support Tech.

View all →
A
US
Amdocs
St. Louis
2,700
Total cuts tracked
Rounds3
LatestAug 12, 2025
Z
US
Zendesk
SF Bay Area
901
Total cuts tracked
Rounds5
LatestMar 24, 2026
F
US
Freshworks
SF Bay Area
864
Total cuts tracked
Rounds4
LatestNov 7, 2024
S
US
Sprinklr
New York City
766
Total cuts tracked
Rounds5
LatestFeb 6, 2025
Continue reading

Related layoff pages.

Same industry
Customer Support Tech layoffs tracked
All Customer Support Tech companies tracked in our dataset, with round-by-round history.
INDUSTRY TRACKER→
Same country
United States layoffs tracked
Every layoff in United States across all industries, tracked since 2020.
COUNTRY TRACKER→
All companies
Browse the full tracker
All companies in our layoff database, searchable and filterable by industry, country, and severity.
COMPANY DIRECTORY→
Monday Brief

Every Monday, the global layoff picture in your inbox.

A tight 4-minute read: the biggest rounds from the week, shifts by industry and country, and the single chart that matters most. Read by journalists, investors, and HR teams across 14 countries.

Free foreverUnsubscribe anytimeNo spam
SIVL

Workforce intelligence for journalists, researchers, and builders.

Top Companies
OracleAmazonMetaDellMicrosoftIntelSalesforceBlockHPSynopsysWiseTechAtlassianASMLEricssonApplied MaterialIndeed + GlassdoorPlaytikaUKGAutodeskSnapAll companies →
Top Industries
Big TechHardwareSemiconductorsFintechEnterprise SaaSConsumer AppsHR TechLogistics & Supply ChainProductivity & CollaborationSocial MediaMarketplaceGroceryAI / MLGamingCybersecurityAll industries →
Top Cities
SF Bay AreaSeattleAustinSacramentoSydneyBengaluruTel AvivLos AngelesStockholmVeldhovenBostonLondonRaleighNew DelhiAll cities →
Top Countries
United StatesIndiaAustraliaIsraelNetherlandsSwedenUnited KingdomAll countries →
Resources
About SIVLMethodologyFAQEventsEmbed chartsContactPrivacyTerms
© 2026 SIVL · Workforce intelligence, globally.
PrivacyTerms